Bisson Moving and Storage - Post Move Peformance Report

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Bisson Post-Move Performance Report

As our valued customer, you have a unique perspective on Bisson's ability to provide service.

We strive for excellence. The opinions of our customers are critical for Bisson to remain an industry leader. The key to success within the Bisson organization lies in the ability to internalize and demonstrate characteristics of the following foundational values:

Competence:	Having the skills and tools to do our job correctly.
Respect:	Earning respect from and showing respect for our fellow team members, co-workers, subordinates and customers.
Integrity:	Doing the right thing by demonstrating personal responsibility, diligence, honesty, excellence and accountability.
Stewardship:	Taking a personal interest in the proper completion of responsibilities as they relate to our role in the organization.
Service:	The ability to willingly and cheerfully provide service as required by co-workers, supervisors, subordinates and customers.

Your input is greatly appreciated. Please take a few minutes to rate our performance in these areas and others. Thank you.

Your Name
Destination City/State
Delivery Date
Moving Consultant
Team Leader

Job #

How did you hear about Bisson
Why did you select Bisson

Would you move with us Again

Please Rate the Various Components of our Service on a scale of 1-5.

1=Unsatisfactory 2=Poor 3=Satisfactory 4=Good 5=Excellent

1)	Were we Responsive and On Time?

Moving Consultant		Packing Team
Origin Team		Destination Team

2)	Did we Present a Professional Appearance?

Moving Consultant		Packing Team
Origin Team		Destination Team

3)	Were we Skilled, Knowledgeable & Competent?

Moving Consultant		Packing Team
Origin Team		Destination Team

4)	Did we Treat You and Fellow Bisson Employees with Respect?

Moving Consultant		Packing Team
Origin Team		Destination Team

5)	Did we Act with Integrity?

Moving Consultant		Packing Team
Origin Team		Destination Team

6)	Did we Demonstrate Concern (Stewardship) for You and Your Belongings?

Moving Consultant		Packing Team
Origin Team		Destination Team

7)	Did we Willingly Serve your Needs?

Moving Consultant		Packing Team
Origin Team		Destination Team

8)	What Might we Have Done to Improve Your Experience with Bisson?

9)	Our Mission Statement Mandates that We Exceed your Expectations, How did we do?